As many of you have probably heard by now, the online store All Romance Ebooks announced quite abruptly yesterday that they are closing their doors on December 31, and not paying any of their authors or publishers for any sales made from October 1 forward. (For an excellent review of the facts, please visit http://blogcritics.org/publisher-all-romance-ebooks-closing-hits-new-low-in-stealing-from-authors/.)
Since then the site has been inundated with both publishers trying to pull down their books (which ARe is still selling, despite their clearly announced intention not to remit royalties for those sales), and with readers trying to back up their libraries so they don’t lose them forever. It’s created such massive traffic spikes that performing either task has become nearly impossible.
But readers should not be punished for the unconscionable actions of a once-trusted store–especially since they gave only three days’ notice for their closing at a time when many, many people are on vacation and away from their inboxes.
To that end, we would like to assure everyone who’s purchased Riptide titles at ARe that if you forward a screenshot of your bookshelf or email receipts to info@riptidepublishing.com, we will replace those books for you free of charge. We’ll send you codes for each Riptide title you purchased at ARe, which you can use to download DRM-free book(s) in multiple formats (they’ll also be stored on your bookshelf, so you can re-download them at any time).
Please allow a few days for us to respond in the event that the volume is especially high.
Thank you so much for supporting Riptide’s books and authors, and have a happy New Year!
Did you see this@copperbadge? I tried to sent it to you twice, but tumblr told me they didn’t go through, so now I’m reblogging.I hadn’t, so I’m reblogging as a follow-up to my other post, thank you! Riptide has been very communicative and on top of this, and so I’m pleased but not surprised to see that they’ll honor purchases made through ARe.
(via copperbadge)
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