Anonymous asked: So you seem pretty pissed and annoyed with that post about buying a new laptop, and I need to ask you something. Why are you getting all high and mighty because someone didn't know your pronoun? (Also what kind of sales rep asks your name?) in the post you refer to him as sales dude. How do you know he identifies as a dude ? Is assuming that not the same thing you're getting pissed about?
Firstly: I was asked my name because, as part of the purchase, I bought some product insurance that required me to fill out my details. It’s quite a common thing to happen, particularly when buying electronics.
Secondly: Mx is a title, not a pronoun, and my issue wasn’t with the fact that the guy helping me hadn’t heard it before, but with how he stared at me afterwards. It’s perfectly possible to encounter a new term without looking oddly at the person to whom it applies; the issue is one of courtesy, not familiarity.
Thirdly: My crossness was less about the fact that the salesdude hadn’t heard of Mx before, and more that he (a pronoun I’m using on the basis of his store ID) decided to explain to me what a fucking terabyte was, when I’d been the one to mention them, as though I had no idea how big they were. Literally, as he was ringing up my sale, he questioned whether I needed to be making the purchase at all, not because of anything I’d said about why I was buying the laptop or for what purpose, but simply because he didn’t need that much space himself, and so assumed that I wouldn’t either. It wasn’t just unprofessional - seriously, who suggests at the register that a customer is making an unnecessary £470 purchase? - but insulting.
Look at it this way: I, the customer, had just stated enthusiastically that a particular feature was the reason I was buying the product. His response was to explain the feature as though I didn’t understand it, to question whether I needed it on the basis that he didn’t, and then to look at me weirdly rather than apologising when I explained that actually, yes, I did understand, and I did need it.
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